_This article is by Guest Contributor Kate Trgovac, reporting from the “BlogOn”:http://www.blogonevent.com/blogon2005 conference._
This was an exceptional panel chaired by Susan Mernit, Partner 5ive and former VP from Netscape. The panel centered on a conversation about online communities and how companies can successfully interact with them. The net-net – engaging with communities in the blogosphere can be a tricky business.
Category: Blogs
_This article is by Guest Contributor Kate Trgovac, reporting from the “BlogOn”:http://www.blogonevent.com/blogon2005 conference. Here she shares some of her notes on the “Listening to the Blogosphere” panel._
Moderated by Elisabeth Albrycht of Blogging Planet, a discussion on how companies can listen in on the blogosphere to hear what customers are saying.
Key points covered:
Don’t look at it as “just blogs” – Randall McAdory from DaimlerChrysler comments that enthusiasts for your brand or product are extremely influential – regard them as such.
When queried about the tools used to monitor conversations, Mary Hodder (CEO of Bloqx) shared the following:
* Track Google News alerts about your product/brand,
* Use deli.cio.us links for your product
* Set-up custom search phrases on BlogPulse, Bloglines, and Technorati
* Watch the Feedburner Feed stats for your RSS feed (one of the few tools available that monitor feed stats)
_This is a Guest Contribution by Mitch Joel._
Maybe I got a little over excited but I don’t think so. I think there comes a time in every person’s life when they read something that they knew, felt or saw coming but never put it into words.
It happened to me.
It happened when I read the article, “Inside The New World Of Listenomics by Bob Garfield”:http://adage.com/news.cms?newsId=46329 _(registration required)_. Garfield is an ad critic for Ad Age Magazine and also the author of “And Now A Few Words From Me”:http://www.amazon.ca/exec/obidos/ASIN/0071403167/imho0b-20 (a brilliant read on the advertising world) and his take on branding and how it is evolving really drove home some strong messages.