At the recent Third Tuesday gathering in Toronto, Alexa and I had the opportunity to interview Steve Rubel. Steve is one of the earliest bloggers in the social media space – his MicroPersuasion.com blog is a staple for many digital communicators. Steve also practices what he preaches as VP Digital for Edelman.
Steve shared his thoughts on Google as a reputation engine (and particularly the impact of Google SearchWiki), how agency folk are starting to stand side-by-side with their clients in talking to customers (the Pepsi Cooler project is the case in point) and how a deceptively-simple tool like Wordle can offer a treasure trove of insight.