Google Chat Incident Report Shows How Outages Can Happen
A Google incident report labeled “Confidential – Not for publication” about a Google Chat outage was apparently leaked. The document provides a rare glimpse into how Google’s backend can fail. While this is not connected to Google’s recent indexing failures, it does provide a view of the complexity of Google’s systems and the kinds of things that can go wrong.
SEARCH ENGINE JOURNAL
Three in four Canadians want government services to be available online post COVID-19
COVID-19 is transforming the way Canadians use their identity documents and how they prioritize accessing services digitally. According to a new survey from Interac Corp., three in four Canadians (75 per cent) say government services should be accessible online instead of in-person, with approximately half agreeing it is more important now than pre-COVID-19 to access health (55 per cent) and government services (50 per cent), such as renewing a driver’s licence and registering for benefits, online.
CISION
No ‘magic bullet’ to rein in toxic social-media content, LeBlanc says
There is no magic legislative bullet to control objectionable content on social media, Intergovernmental Affairs Minister Dominic LeBlanc says.
LeBlanc told a virtual conference on democracy Wednesday if there were a simple answer, many other western democracies would have already passed such laws. In general, LeBlanc said, he favours countering false information rather than restricting it.
CTV
