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One Degree Friday October 16 2020

Even though Meghan Markle’s long-term legacy at the palace might be inspiring the communications office to be more creative in their use of social media, she and husband Prince Harry aren’t particularly fond of it themselves. Ever since moving to California earlier this year, the couple has used some of their newfound freedom to advocate against hate speech and misinformation online. Over the summer, they teamed up with the racial justice nonprofit Color of Change on their campaign Stop Hate for Profit, and behind the scenes, Meghan and Harry called business leaders to discuss Facebook’s moderation strategies. In an interview Wednesday, Meghan spoke about just how deep her dislike for social media runs, comparing it to an addiction.
VANITY FAIR

Google Chat Incident Report Shows How Outages Can Happen

A Google incident report labeled “Confidential – Not for publication” about a Google Chat outage was apparently leaked. The document provides a rare glimpse into how Google’s backend can fail. While this is not connected to Google’s recent indexing failures, it does provide a view of the complexity of Google’s systems and the kinds of things that can go wrong.

SEARCH ENGINE JOURNAL

Three in four Canadians want government services to be available online post COVID-19

COVID-19 is transforming the way Canadians use their identity documents and how they prioritize accessing services digitally. According to a new survey from Interac Corp., three in four Canadians (75 per cent) say government services should be accessible online instead of in-person, with approximately half agreeing it is more important now than pre-COVID-19 to access health (55 per cent) and government services (50 per cent), such as renewing a driver’s licence and registering for benefits, online.

CISION

No ‘magic bullet’ to rein in toxic social-media content, LeBlanc says

There is no magic legislative bullet to control objectionable content on social media, Intergovernmental Affairs Minister Dominic LeBlanc says.

LeBlanc told a virtual conference on democracy Wednesday if there were a simple answer, many other western democracies would have already passed such laws. In general, LeBlanc said, he favours countering false information rather than restricting it.

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