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Category: Derek Lackey

How to Measure Social Media

Prashant Suryakumar stated on Mashable on January 12, 2011.

”Social media has come of age. Marketers now have the ability to augment their traditional marketing approaches with rich behavioral and activity-based targeting that should increase marketing ROI significantly.”

A well written blog on the current state of social media analytics is both interesting and at times,  a narrow point of view. Or perhaps too broad a point of view. For example he says “There are no “best practices” for measuring a successful social media campaign.” Depending on his context, we were surprised to hear him say that. We have been doing exactly that for 15 months now with our Drum Platform. It integrates direct response promotion (direct mail, email marketing, etc) with social media sharing. It has been producing exceptional results, producing double digit response rates while building net new opt-ins (from the social sharing). And it allows us to measure the ROI of every campaign. 

 The concept is to take a direct mail campaign that you believe should provide a 1.5% response rate. Rather than simply giving your prospect a savings coupon, have them click to activate the offer.

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Finding Left Handed Monkey Wrenches for Left Handed Plumbers

Co-founder of Hub Spot, Dharmesh Shah says, the internet is great at connecting makers of left-handed monkey wrenches with left-handed plumbers around the world.

But the makers of left-handed monkey wrenches must:

  1. be very clear that they make left-handed monkeys wrenches
  2. not tell everyone about their full line of wrenches, hammers, screwdrivers and saws
  3. talk directly to left-handed plumbers and not be tempted to include right-handed plumbers, general contractors, the owners of hardware stores, the local handymen across America and anyone else interested in buying any household or industrial tool.

Inbound Marketing is, like the internet itself, far more efficient. Shah’s partner, Brian Halligan uses the example of eBay. Apparently the Founder started it because he wanted to expand the number of people to trade PEZ dispensers with, after he had traded with his entire rolodex.

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