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Category: Industry News

Canada's Net-Nation Future: Thumbs Up!

Last week’s AIMS event in Toronto featured a panel of senior internet executives prognosticating on the future of the net. Panel members Nick Barbuto of Cossette Media, Adam Froman of Delvinia and Jean-Philippe Gauthier of Sympatico/MSN gave a thumbs up on the state of the industry and shared their comments on the AIMS State of the Net-Nation Survey responses, the questions they are getting from clients and where they are focusing their upcoming online marketing efforts.
There were three key points they made:
Search is still in its infancy, therefore expect greater developments coming, cookies will be even more essential in delivering site experience, flash-based video for interactive advertising will be more popular, RSS is a revolution, email needs a revolution, and blogging is (gasp) just a fad.

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Observed: Do E-Marketing Firms Need a Seal of Approval?

I was chatting recently with someone from one of the Canadian arms of the Better Business Bureau. He told me that not only do they get a lot of inquiries from people looking for more information on Internet-related companies, but complaints about Internet-related companies rank very high compared to other types of businesses.
To date, the Better Business Bureau has apparently logged (across North America) 253,015 inquires about Internet-related companies and 15,250 complaints, putting Internet-related companies fourth on the list of most complained about companies behind only credit card companies (third), cell phone companies (second), and auto dealerships (first). Ouch!

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