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Category: June Macdonald

Clicks are People Too — More from the CMA Digital Mktg Conference

While the conference was a couple weeks ago, the information is still very fresh and (slowly) making its way from my notebook to your screen. The presentation by Bryan Eisenberg of FutureNow (also a ClickZ columnist) focused on site conversion and how we need to look at the whole encounter a visitor has with our website, as each click they make is a micro-conversion to the final action we wish them to take, be it to purchase, subscribe, download, request sales follow-up, etc. The way to make it happen is with Personas.

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Where's the ad index?

I was browsing on MochaSofa today (prompted from an email of course!), and caught a glimpse of a contest I really would like to enter — but too late! I’d already clicked to get to another page. Try as I might, refresh would not bring that ad back!
Why do the majority of sites not have the online equivalent of the advertiser index?

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