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Category: Ken Schafer

Who's Using Big-time Analytics and How?

Recently I received a thought-provoking e-mail from Jeff Ginsberg at “The E-mail Company”:http://www.theemailcompany.com asking why we didn’t talk more about analytics here at One Degree.
bq.. Long time reader, big time fan.
How come there is not much at One Degree about analytics? Am I not looking in the right place or has it been overlooked?
After getting my free “Google Analytics”:http://www.google.com/analytics/ trial and setting it up in a matter of minutes I have to tell you the reports rival the big boys.
It would be nice to hear from readers who have used “Omniture”:http://www.omniture.com/, “Coremetrics”:http://www.coremetrics.com/, or “Web Side Story”:http://www.websidestory.com to see what they think of Google Analytics.
I’d also like to hear from people using the top tier products on e-commerce sites. Have they gone to the effort to do advanced tagging for the complex sales calculations the above mentioned products can give?
By the way, “Hotwire”:http://www.hotwire.com and some of the other travel sites use their analytics to send triggered email message to customers based on what they searched for on their site.
For example if you sign up for Hotwire’s deals and search for Los Angeles you will start to get e-mail about deals to LA like this:
Dear Jeff,
Looking for great deals in Los Angeles, California? Hotwire finds great deals on unsold hotel rooms. You save big.
Travelers like you found these great deals on Hotwire:

Very cool.
Regards,
Jeff Ginsberg, Chief Email Officer
p. Cool indeed.

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30 Quick Wins For Any Site That Sells

Last week I presented at “Visa’s Big Thinking Conference”:http://www.visa.ca/bigthinking/ (Thanks to “Rick Spence”:http://canentrepreneur.blogspot.com/ for the opportunity). My presentation was called “30 Quick Wins for Any Site That Sells”.
One of my basic premises is that most every site should “sell” – in the sense that it should be built to help people take an action – and because of that the presentation is fairly different from the typical “a bunch of stuff to think about for your e-commerce site”.
In the spirit of sharing I’ve decided to post all 100 slides along with my speaker’s notes here at One Degree for the benefit of those who were unable to attend.
You can download 30 Quick Wins For Any Site That Sells as a 100 page, 7MB PDF file here.

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