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Category: Measurement

Defining Success Metrics for Corporate Blogs

I was recently asked to help someone define success metrics for a corporate blog. I thought this was such a great topic that I’d share my answer with a wider audience.

Many of the success metrics for blogs are similar to those that might apply to a Website, since blogs are a variation on a Website.

These ‘shared’ success metrics include:

Blog/Website Traffic

  • Unique Visitors
  • Unique Visits
  • Repeat Visits
  • Page Views
  • Page Views per Visit
  • Average Time Spent on site

Blog/Website Brand/Content Interactions

  • Content Page Views
  • Content % of Page Views

Blog/Website Responses (if applicable)

  • Number of Desired Responses
  • Conversion Rate from site visitor to Desired Response
  • Cost-Per-Desired Response
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Behavioural Targeting – "Smart" Marketing or Dangerous Privacy Violation?

Is the application of online behavioral targeting through the portal players an example of “smart” marketing, as a recent One Degree interviewee suggests or a “hornet’s nest” of potential privacy issues as Cyber-lawyer Eric Goldman suggests. You decide.
“Yahoo!”:http://www.yahoo.ca/ Canada’s Hunter Madsen stated in Ken Schafer’s latest “5 Questions interview”:http://www.onedegree.ca/2006/09/14/5-questions-for-hunter-madsen-marketing-director-yahoo-canada that:
bq. Most advertisers are dabbling in BT [Behavioral Targeting] these days … but the smartest players dived right in more than a year ago, and they’re pulling results that would surprise you.
Leaving aside Mr. Madsen’s objectivity in deciding which “players” get to be considered the “smartest”, I find it interesting that he is the second employee of a major portal to pitch me on “BT” in the last 2 weeks (albeit Madsen’s was an indirect pitch). Clearly, BT is all the rage in the portal community and it’s a race to see which portal player gets the most companies onto their proprietary system.
But, before we all run out and sign deals with the portals in an attempt to be one of these “smartest” players let’s do a quick review of what exactly is being proposed so we can make a marketing decision that is best for our companies and not for one that is best for the portals.

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