What would Canada’s COVID response look like without social media? Are government responses to COVID-19 based on the social media mob? In some cases in Canada, it definitely seems like…
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Trump announces launch of media company, social media site Nine months after being expelled from social media for his role in inciting the Jan. 6 Capitol insurrection, former President Donald…
Leave a CommentCustomer service is not customer experience (and vice versa) All too often, when we talk with leaders about customer experience, they’ll nod their heads knowingly and say something along the…
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