In the news … May 29, 2018

American Express Rolls out New Brand Campaign in Canada, Focused on Having Customers’ Backs in Life and in Business

“At its core, the new platform reinforces that we are a relationship brand that has our customer’s backs wherever and however they need us,” said Rob McClean, Country Manager, American Express Canada. “Many people think of us primarily as a consumer brand. But like people’s lives, our business has become more hybrid, with nearly 40 percent coming from serving start-ups and entrepreneurs to mid-size businesses to large corporations.”
CISION

How to check if Alexa or Google Assistant is secretly recording you

Last week, we learned a little more about the very human flaws of Amazon’s Alexa virtual assistant. One couple in Portland, OR, discovered that their Amazon Echoes were accidentally recording their private conversations and sending them to a friend from their contacts list. The situation worked itself out harmlessly enough, but as we pointed out, it really reinforced that we don’t know as much as we think we do about the always-listening virtual assistants that we’ve invited into our homes.
BGR