Nuisance callers are going to face more restrictions on your smartphone. Canada’s telecom regulator is forcing phone companies to identify callers better and prevent fraudsters from scamming consumers.
Over the last couple of years, more and more companies have been trying to fundamentally reshape the way in which they interact with their customers — a trend that has been accelerated by the recent Covid-19 pandemic. Perhaps the biggest change firms have made is that, rather than having a few episodic interactions, they are trying to create a continuous relationship with their customers.
A side-effect of the spread of legal sports betting in the United States has been an advertising explosion.
Content services platforms and enterprise content management (ECM) are integral elements of a comprehensive digital transformation strategy. OpenText™ has been named a Leader in the 2021 Gartner® Magic Quadrant™ for Content Services Platforms report for the 17th consecutive year.