To build trust with employees, be consistent
“I got an urgent email from my manager at 4:30 a.m., asking me to make some small changes in a report I’d written for a client. Not only was it early in the morning, I was on my way to the airport for a family vacation. Any of my colleagues could have made the changes. I didn’t know whether to laugh or cry,” says Sasha, a manager in a multinational IT services consultancy. She had spent most of the previous month working 14-hour days as her team rushed to evaluate the client’s IT system and future needs. “Meanwhile, the firm’s leaders were stressing the importance of well-being and urging everyone to take time off to recharge. They were saying one thing and doing another. Clearly, I couldn’t trust them.”
STRATEGY + BUSINESS
How to Write a Professional Email in 2021
In the era of instant messaging, emails still cover a significant portion of professional communication. Writing well-crafted professional emails is a prerequisite for business interaction and conversation. Apart from a formal tone and language—many other things need to be considered while writing emails.
HUNTER
Gabby Petito, and the social media craze that helped police find her body
The disappearance and almost-certain death of Gabby Petito and the police hunt for her boyfriend have generated a whirlwind online, with a multitude of armchair detectives and others sharing tips, possible sightings and theories by way of TikTok, Instagram and YouTube.
GLOBAL
