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Category: Derek Lackey

Beware of the Man Who Has Read One Book.

Lost We see it often. The carpetbaggers who use real client dollars to gain their education. You can almost live with the ones who at least know that they don’t know. It’s the arrogant ones that baffle me. As long as they know just a little more than their client they can make a living. I just lived through a real life example.

On a recent political campaign I was saddled with a social media “guru” (in his own mind at least) and sat by while he completely baffled his campaign team and the candidate with “social-media speak” – otherwise known as good old BS, managing a website that genrated no traffic, was extreemly difficult to navigate and it seemed nothing was where you would look for it.

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Marketers – Go Online or Go Out of Business

Times they are a changin’ – yet again. I am involved in the communications for several friends who are running for Municipal office – Regional Councillors and Mayor. During the process of planning to get their message out, the obvious conversation about the affect of the Internet comes up. And despite the huge shifts that have happened in the past 4 years (since the last election) online, people (and candidates) still do not trust that they can reach the majority of their potential voters online. Despite knowing how effective the Internet is through programs like The Drum Platform™ and BFOUND™, my experience when having this conversation with many others in the past few years is never positive. Most people who have made up their mind that because their “Aunt Edna has never been on the Internet”, there must be a lot of Aunt Edna’s out there. So I looked up the facts. I went to Stats Canada and found THE number. In 2009 Stats Canada reports that 81% of Canadians have access to the Internet at home or at work.

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The Empowered Consumer, the Free Internet and a Powerful Search Engine

Cindy_Crawford_01 When we say the consumer has changed the way they buy, it’s more than how they Google and educate themselves on a topic before they “enter the market” to buy – although that’s a major change in itself. Ask any store clerk who sells consumer electronics. They’ll tell you the average consumer knows as much about the technology they sell as they do! Or at least has educated themselves enough that they think they do. This alone would be a great reason to change the way we go to market but there are other levels of impact not even considered in this initial equation.

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