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Category: Social Media

Crossing 10,329 Miles with Communication Consultant Lee Hopkins

Last week I had the honour and pleasure of being interviewed by Australia’s Lee Hopkins for his provocative Better Communication Results podcast. Despite the fact my Skype connection kept disconnecting us every 6 minutes or so, Lee and I had a lively 30-minute discussion about search engine optimization, business blogs, and social media.

One of the questions Lee asked me triggered me to tell the story of a friend who recently launched an online store and was looking for help with the search engine optimization.

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How Can a Facebook Group Complement Your Current Community? A Real-Time Case Study

I attended an industry meeting recently where we discussed the ridiculous popularity and ubiquity of Facebook.  In particular, one individual (shout out to Max from redengine) asked me, "Why doesn’t One Degree have a Facebook group"?
And I said, "Because I don’t know what we’d do with a Facebook group". 
I’ve been thinking about this for a couple of weeks now, and I still don’t know.  People like Maggie, Mitch and Michael all have Facebook groups for their podcasts – why shouldn’t One Degree have one?

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How I Ended Up Doing Social Media Marketing for ABC TV's Traveler – Part 2

Who is Will Traveler?

I don’t know, and apparently Facebook (or someone) doesn’t want you to know either.

Last week, I wrote a blog post about how I found myself briefly running the social media marketing campaign for ABC TV’s new show, Traveler.

As you may recall, after watching the first episode of the series, I realized that ABC and the producers of the show had completely missed the social media boat. I logged in to Facebook to search for "Will Traveler," the missing character at the core of the show, and found nothing. Not even a basic Facebook profile. Talk about a lost opportunity.

So I did what should have been done in the first place. On May 31, 2007, I created a Facebook profile for Will Traveler.

I tried to make the profile as realistic and as ‘in character’ as possible, based on the facts I was able to gather from the show. I identified the school he apparently attended. I listed his interests (electronics, politics) and favourite movies (The Manchurian Candidate, The Conversation). I even cited a quote from Jack Kerouac, one of the character’s favourite authors, and had Will join a Jack Kerouac Facebook group.

I was particularly proud of the photo I chose for Will; I thought it was suitably ambiguous and mysterious:

Will_traveler_01_2

In other words, I created a Facebook profile for Will Traveler that fans of the show would instantly identify as his.

The next day, June 1, I began finding friends for Will. I started with me (Bill Sweetman) and my colleague Collin Douma (of Radical Trust fame). I had let Collin in on my little experiment, and he was all in favour of it.

Since there were already a half-dozen or so ‘unofficial’ Facebook groups devoted to the TV show (created by fans of the show), I had Will add the creators of those groups as his Facebook friends.

By June 4th, Will Traveler had a growing collection of Facebook friends and was starting to get unsolicited Friend requests and messages from fans of the TV show.

Clearly I was on to something. And fans of the show were having fun.

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