(Part I) By Jesse Hopps Competitive Positioning How a prospect competitively positions your company is a critical factor when engaging in the buying/selling process. Fundamentally, positioning is about aligning…
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By Peter Mosley To be a true service directed and quality-oriented organization, you should recognize that people and companies: “Can and do expect to get things right.” By being close…
Leave a CommentBy Peter Mosley The following provides the guidelines for a Quality Program as determined through customer satisfaction: Determine customer requirements How does a company learn what its customers really want?…
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